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FAQ
When is BLACK DAYS?
We start on Monday, November 24 and run through Cyber Monday. Early Access opens November 24 at 5:30 p.m. (GMT-5).
When will I receive the Early Access password?
We’ll email the password on November 23 to the address you used to sign up.
Can I still access the site at 5:30 p.m. without the password?
No. 5:30 p.m. is password-only (subscribers/Close Friends). The general opening goes live after.
What’s on sale?
Everything, up to 60% OFF.
Does the extra 5% stack with discounts?
Yes—your +5% stacks with BLACK DAYS discounts when you enter the code at checkout.
Is stock limited?
Yes. Quantities are limited and checkout confirms your order (carts don’t hold stock).
If something sells out, will you restock it during the event?
Only if there are replenishments or cancellations. No promises during the event.
Do you ship everywhere?
Yes we ship worldwide. Be aware of the taxes and extra fees you may be charged in your destiny country.
How long does shipping take?
High-demand period: expect 2–10 business depending on the country.
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