Privacy Policy
Privacy Policy
Last updated: July 17, 2026
This Privacy Policy describes how MONOIC LLC ("MONOIC", "we", "us") collects, uses, and discloses your personal information when you visit or make a purchase from int.monoicstudios.com (the "Site").
Who is responsible for your data
MONOIC LLC
30 N Gould St, Suite R
Sheridan, Wyoming 82801
United States
support@monoicstudios.com
What we collect
Device information. Browser version, IP address, time zone, cookie data, pages and products viewed, search terms, and how you interact with the Site. Collected automatically through cookies, log files, and pixels.
Order information. Name, billing address, shipping address, payment information, email address, and phone number. Collected directly from you at checkout.
Customer support information. Any information you share when you contact us by email or social media.
We do not collect sensitive personal information, and we do not knowingly collect information from anyone under 18.
Why we process it
- To fulfill your order: process payment, arrange shipping, send confirmations and tracking.
- To provide customer support.
- To send you marketing communications, when you've opted in.
- To screen orders for fraud.
- To understand how the Site is used and improve it.
- To comply with legal obligations.
Who we share it with
We do not sell your personal information.
We share data with service providers who help us operate:
- Shopify — powers our store and processes payments. Shopify's Privacy Policy
- Klaviyo — email marketing. Klaviyo's Privacy Notice
- Google Analytics 4 — Site analytics. Google's Privacy Policy · Opt out
- Meta Pixel — advertising and measurement. Meta's Privacy Policy · Ad settings
- DHL — shipping and delivery.
We may also disclose your information to comply with applicable laws, respond to a lawful request, or protect our rights.
Behavioral advertising
We use your information to show you ads we think may interest you, through Meta and Google. You can opt out of targeted advertising through:
Where your data is processed
MONOIC LLC is based in the United States. Our operations team is in Colombia, and our service providers process data in the United States, Canada, Ireland, and other locations.
If you're in the European Economic Area or the United Kingdom, your data will be transferred outside your country. These transfers rely on Standard Contractual Clauses and the safeguards implemented by our processors. See Shopify's GDPR documentation for more detail.
How long we keep it
We retain your order information for as long as necessary to fulfill the purposes described here and to comply with legal, tax, and accounting obligations. If you ask us to delete your data, we will, unless a legal duty requires us to keep it.
Your rights
If you are in the EEA or UK (GDPR):
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — ask us to delete your data.
- Restriction — ask us to limit how we process your data.
- Portability — receive your data in a machine-readable format.
- Object — object to processing based on legitimate interests, including direct marketing.
- Withdraw consent — at any time, without affecting processing done before withdrawal.
- Lodge a complaint — with the supervisory authority in your country of residence.
We respond to GDPR requests within one calendar month.
Legal bases (GDPR Article 6). We process your data because it's necessary to perform our contract with you (fulfilling your order), because you gave consent (marketing, non-essential cookies), because we have a legitimate interest (fraud prevention, improving our Site), or to comply with a legal obligation.
If you are in California or another US state with privacy legislation:
- Right to know — what personal information we collect, use, and disclose.
- Right to delete — request deletion of your personal information.
- Right to correct — request correction of inaccurate information.
- Right to portability — receive a copy of your data.
- Right to non-discrimination — we won't treat you differently for exercising these rights.
We do not sell or share your personal information as defined by the CCPA.
How to exercise your rights
Email support@monoicstudios.com with your request. Include enough information for us to verify your identity — typically your full name and the email address associated with your orders. We may ask for additional information to confirm it's you.
Cookies
Cookies are small files stored on your device when you visit the Site. We use:
- Necessary cookies — required for the store to work (cart, checkout, login). These can't be disabled.
- Analytics cookies — help us understand how the Site is used.
- Advertising cookies — used to show you relevant ads.
Most browsers accept cookies automatically, but you can block or delete them through your browser settings. Blocking cookies may affect how the Site works. Learn more at allaboutcookies.org.
Do Not Track
There is no consistent industry standard for responding to "Do Not Track" signals, so we do not alter our data collection practices when we detect one.
Security
We use reasonable technical and organizational measures to protect your data, including SSL encryption. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. The date at the top shows when it was last revised.
Contact
Questions or complaints: support@monoicstudios.com
MONOIC LLC · 30 N Gould St, Suite R · Sheridan, Wyoming 82801 · United States
If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.