Black Friday FAQs
MONOIC International
November 18 to 30, 2026. Everything you need to know before you order.
Shipping from Bogotá, Colombia. Every order ships internationally via DHL Express. Shipping is paid at checkout and your country may charge duties and taxes on delivery. Delivery takes longer than usual during Black Friday.
The sale
When is MONOIC's Black Friday?
From Wednesday, November 18 at 3:30 p.m. to Monday, November 30, 2026 at 11:59 p.m., Bogotá time (GMT-5).
What is on sale?
The whole catalog prior to Until Sunset, with discounts of up to 60%. The Until Sunset collection, released on November 3, stays at full price.
Why do some styles have a bigger discount than others?
Each style has its own discount, between 20% and 60%, depending on the product and the units available. The discounted price is shown on the product page with the regular price crossed out.
Do I need a discount code?
No. The Black Friday price is already applied to every product. There are no additional discount codes in the international store during the sale.
Do the discounts last the whole sale?
Yes. Black Friday prices run from November 18 to 30. Some styles may get a bigger discount in the last days depending on remaining inventory. Discounts never go down during the sale.
Will sold out sizes be restocked?
No. Black Friday inventory is what you see. Once a size sells out, it is gone for the rest of the sale.
Shipping and delivery
How much is shipping?
United States $15. Europe and UK $25. Latin America $25. Rest of the world $30. Free shipping over $200 is suspended during Black Friday, so every order pays the rate for its destination. You see the exact amount at checkout.
How long does delivery take during Black Friday?
Longer than usual, and we want you to know before you order. Dispatch can take up to 3 business days more than normal because of order volume. After that, DHL Express takes 3 to 5 business days to the US, 5 to 8 to Europe, UK and Latin America, and 8 to 12 to the rest of the world. Customs clearance can add time and is outside our control. Orders ship in the order they are received and you can track yours with the number sent to your email.
Will I pay duties and taxes?
Possibly. Duties and taxes are not included in your order total. Your country may charge them on delivery and DHL will contact you if a payment is required. Amounts depend on your country and order value, and they are not refundable by MONOIC.
Can I combine orders or add items to an order?
No. Each order ships separately with its own shipping cost. If you want several items, add them all to one cart before paying.
Returns and warranty
Can I return a Black Friday item?
Yes, for store credit. Every item bought during Black Friday is a discounted item, so returns are accepted for store credit only, within 30 calendar days from delivery, unworn and with tags. Return shipping ($30 to the US, $40 to the rest of the world) is deducted from the credit. Email support@monoicstudios.com first, we send you the DHL label.
Can I exchange for another size?
No. We do not offer international exchanges because every shipment crosses customs. Please check the size guide on each product page before ordering. If a size does not fit, return it for store credit and place a new order while the size is still available.
What if my item arrives damaged or wrong?
Email us within 5 days of delivery with photos and your order number. We cover all shipping costs and send the correct item. All garments also carry a 90 day warranty against manufacturing defects.
Customer service
Why is it taking longer to get a reply?
During Black Friday we receive many more messages than usual. We answer every one, but it can take longer. If your question is about a shipment, check the tracking number in your email first, it has the most up to date information.
I am in Colombia, where do I shop?
At monoicstudios.com, our Colombian store, with the same Black Friday discounts, local shipping and store pickup in Bogotá.
These FAQs are a summary. In case of any difference, the Black Friday terms and conditions and our store policies apply.